Check-in kiosk: a self-service solution for your guests
Self-service kiosk
What is a self-service check-in kiosk?
A check-in kiosk is a self-service device that allows visitors or residents to complete their check-in process completely independently. It streamlines reception and can be used to:
- access a room or accommodation,
- make a payment
- collect a document or a parcel.
And much more…
These indoor kiosks adapt to different environments and simplify arrival management by offering greater autonomy to users.
Where should a check-in kiosk be installed?
A check-in kiosk can be installed in any location welcoming the public. It is particularly well suited to hotels, campsites, tourist and student residences, as well as amusement parks, leisure centers, and even healthcare facilities.
Placed in a reception hall or near an entrance point, it integrates seamlessly into the guest experience and meets visitors’ needs as soon as they arrive when speed and efficiency matter most.
Benefits for establishments
Installing a check-in kiosk offers many advantages.
- It significantly reduces waiting times by allowing guests to check in quickly and without assistance.
- Unlike a traditional reception desk, it remains available at any time of day or night, providing total flexibility for users.
- For establishments, it also represents a financial advantage, as automating part of the reception process helps reduce staffing costs while ensuring continuous service.
- Beyond improving efficiency, the check-in kiosk modernizes the guest experience and conveys an innovative, professional image.
The Osmozis check-in kiosk
The Osmozis kiosk has been designed to be intuitive and accessible to everyone. Its ease of use allows your guests to operate it effortlessly, even without prior experience. It is fully customizable to reflect the image of your establishment.
FAQ
Yes. The Osmozis kiosk is fully compatible with leading property management systems (PMS), allowing you to automate the entire check-in process and centralize arrival management.
Yes, the check-in kiosk can be equipped with a secure payment module. This allows guests to pay for their stay or additional services directly at the kiosk, with the same level of security as a standard payment terminal.
The installation of a check-in kiosk is quick and requires minimal work. Depending on your infrastructure and customization needs, it can be set up in just a few days. Your check-in kiosk will require a reliable Wifi connection, such as the one provided by Osmozis.
Yes, there are models specifically designed to withstand outdoor conditions. They are robust and protected against moisture and temperature variations, ensuring reliable year-round use.
